Effective Date: September 6, 2024
Welcome to Cricket Connections! These Terms and Conditions (“Terms”) govern your access to and use of the services provided by Cricket Connections Ltd. (“Company”, “we”, “us”, or “our”), a company registered in the United Kingdom, through our website cricketconnections.com (the “Platform”). By using the Platform, you agree to these Terms, so please read them carefully. If you do not agree to these Terms, you may not use our services.
1. Acceptance of Terms
By registering, accessing, or using any part of the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, Cookie Policy, and any other agreements or documents referred to herein.
2. Services Offered
Cricket Connections is a marketplace SAAS solution that connects:
- students with Coaches for cricket training and classes.
- Vendors offering online bookings for cricket nets.
- Vendors selling cricket-related articles and goods.
3. Eligibility
To use the Platform, you must:
- Be at least 18 years of age (or have the necessary legal capacity if in a different jurisdiction).
- Have the authority to enter into a legally binding contract.
- Comply with all local laws, rules, and regulations regarding your use of the Platform.
4. User Accounts
4.1 Registration: To access certain services, users must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account details and ensuring that all information is updated.
4.2 Account Types:
- students: Those seeking coaching services.
- Coaches: Those offering cricket training services.
- Vendors: Those offering online booking for cricket nets or selling cricket-related goods.
5. Booking and Payments
5.1 Bookings: Coaches and Vendors set their own pricing, availability, and terms for services or goods offered. Cricket Connections is not responsible for managing bookings or disputes that arise from transactions.
5.2 Payments: Payment for services or goods can be made through the Platform. We use third-party payment processors to facilitate transactions. You agree that we are not liable for any errors or issues caused by these third-party services.
5.3 Refunds: Any refunds for services or goods are subject to the individual policies of the Coaches or Vendors. Please contact the respective party for any refund-related concerns.
6. User Conduct
As a user of the Platform, you agree to:
- Use the Platform in a lawful manner and not engage in any conduct that may harm or violate the rights of others.
- Not upload or distribute any harmful content, including viruses, malware, or offensive material.
- Respect the intellectual property rights of others and not use any part of the Platform to engage in illegal activities.
7. Vendors’ Responsibilities
Vendors offering cricket nets or selling goods through the Platform are responsible for:
- Ensuring the accuracy and legality of their services or products.
- Honoring bookings or sales made through the Platform.
- Complying with all applicable local laws, regulations, and industry standards.
8. Website Visitors
8.1 General Use: Visitors to our website who do not register for an account are still subject to these Terms, particularly with respect to intellectual property, user conduct, and data privacy.
8.2 Data Collection: By visiting and using the Platform, visitors agree that we may collect certain information as outlined in our Privacy Policy and Cookie Policy, including but not limited to browsing data, IP addresses, and any voluntary submissions via contact forms.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve the user experience on our Platform. These technologies help us monitor site usage, personalize content, and ensure that our services function properly. By using the Platform, you agree to our use of cookies as described in our Cookie Policy.
You may manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of the Platform.
10. Intellectual Property
All content and materials on the Platform, including text, graphics, logos, images, and software, are the property of Cricket Connections or its licensors. You agree not to reproduce, distribute, or create derivative works without our express written consent.
11. Disclaimers
Cricket Connections does not guarantee the availability, reliability, or quality of any services or goods offered by Coaches or Vendors. We act as a platform provider and are not responsible for any transactions or disputes between users.
12. Limitation of Liability
To the fullest extent permitted by law, Cricket Connections will not be liable for any indirect, incidental, or consequential damages arising from the use of the Platform. Our total liability to you for any claims arising from your use of the Platform will not exceed the amount you paid to us for services.
13. Indemnification
You agree to indemnify and hold Cricket Connections, its directors, employees, and agents harmless from any claims, damages, or losses arising out of your violation of these Terms, misuse of the Platform, or violation of any third-party rights.
14. Termination
We reserve the right to terminate or suspend your account at our discretion if we determine that you have violated these Terms or engaged in inappropriate conduct.
15. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on the Platform, and your continued use of the Platform after such changes constitutes acceptance of the revised Terms.
16. Governing Law
These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in the UK.
17. Contact Us
If you have any questions or concerns about these Terms, please contact us at support@cricketconnections.com.